The British government and the European Union have drawn up an action plan during crisis talks to address the problems surrounding the Northern Ireland protocol. In theory they agree on this, but they don't have any practical solutions yet. There will be another meeting in two weeks.
British Minister Michael Gove and EU Trade Commissioner Maros Secovic say they hold on to respect the historic British-Irish Good Friday Agreement ('never a hard border again'). They will also work with businesses and retailers in Northern Ireland to address transportation issues at the Irish border.
The announcement comes after Sefcovic traveled to London late last week to talk to Gove about tensions between the EU and the UK since London's departure from the European free market late last year.
To avoid a hard border between Ireland and Northern Ireland, the EU and the UK drafted the Irish Protocol, which is part of the agreement on Britain's withdrawal from the European Union. As a result, the EU customs control with Great Britain is not located on the border between (British) Northern Ireland and the Republic of Ireland, but in the Irish Sea, between Great Britain and Ireland.
As a result, British transports have to be checked on the crossing to Northern Ireland. This also applies to European transports through England via a ferry to Ireland.
This customs control is done on arrival at ports, by British customs officials, under EU supervision. But the British exporters and transporters do not seem to have their paperwork and working methods in order yet, causing transport problems and delays.